THE KNOWLEDGE LAYER AGENTS REASON ON

Reference Data Model

A regulatory-ready model for banks and insurers that gives every entity one agreed meaning, so an agent acting on your data is working from what your business actually knows.

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Agents cannot reason about what you have not defined

An AI assistant can summarise what it sees. An agent needs to understand what it means. In an enterprise, the same customer, product, account, transaction or risk concept can exist differently across applications, business units and data stores. Without a common business definition, agents can produce answers that sound right while interpreting the underlying business context differently.

Reference Data Model gives those concepts a governed meaning, connecting entities, relationships, events, history and business rules into a common enterprise knowledge foundation. That gives every downstream assistant and agent the same starting point for reasoning.

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From AI Answers to Autonomous Action

The Reference Data Model provides the common enterprise knowledge layer that enables this progression.

AI Assistant

Answers questions

Needs:

  • Trusted data
  • Consistent definitions
  • Context

AI Agent

Reasons and executes tasks

Needs:

  • Relationships
  • Business rules
  • Events
  • History
  • Governed access

Autonomous Enterprise

Coordinates decisions and actions

Needs:

  • Shared enterprise knowledge
  • Persistent context
  • Governed execution
  • Traceability

Your canonical blueprint for decision intelligence

BigTapp's Reference Data Models unify core concepts (Party/Customer, Product, Account/Policy, Transaction/Event, Risk, Pricing, GL linkage) with governance and time-variance built in. The models are AI-ready (semantically consistent, retrieval-friendly) and ship with mapping templates and validation packs so you can move from source discovery to conformed model to governed analytics fast, and make retrieval-augmented workflows and agent skills more accurate.

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Make Enterprise Knowledge Executable

Knowledge alone does not act. Execution alone does not understand. The two together are what let an agent work inside your business.

Reference Data Model

Provides the enterprise knowledge foundation

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Beeonix AI

Provides the agentic execution layer

Domain Agents

Reason, orchestrate and act with governed enterprise context

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Banking: one enterprise view of the customer, product and financial relationship

Reference Data Model connects the business concepts that banking assistants and agents need to understand, from customer and relationship structures through products, facilities, transactions, risk and regulatory obligations.

Subject areas:

Party & Relationship

Product & Pricing

Accounts & Facilities

Transactions & Events

Risk & Regulatory

Channels & Interaction

GL & Posting

So an RM assistant can understand a customer's relationship, not just retrieve records; a credit agent can reason across exposure and facilities, not just query a table; and a service agent can act with the right customer and product context.

Reference Data Model	Banking section image	Glass skyscrapers overlaid with financial charts and market data

Insurance: connect the customer, policy, claim and risk

The Reference Data Model creates a consistent business view across policy, coverage, billing, claims, underwriting, risk and reinsurance, giving AI agents the context needed to support decisions and execute workflows.

Subject areas:

Party & Roles

Products & Coverage

Policy & Billing

Claims

Risk & Underwriting

Reinsurance

GL & Posting

A claims agent can understand policy coverage and claim history together. An underwriting agent can reason across customer, risk and policy context. A servicing assistant can act with a consistent view of the policy lifecycle.

Reference Data Model	Insurance section image	Hand holding a small umbrella over a model house on insurance paperwork
Key capabilities

One model, from source discovery to decisions agents can act on

Modelling patterns that keep data consistent, auditable and AI-ready across every subject area, in banking and insurance alike.

Party-Centric & Relationship-Aware

One party model for B2C and B2B with unlimited hierarchy depth, so every relationship resolves to a single connected view. An agent asked about exposure to a customer sees the whole group, not one account.

Supertype–Subtype

Accounts, transactions and products modelled for clean, future-proof extensibility as new products arrive. Agents built against the model keep working when the business launches something it has not sold before.

Event-Driven

Lifecycle events captured with full auditability, including reversals and corrections, with nothing lost. When an agent has to explain why it acted, the sequence that led there is already recorded.

SCD2 & Snapshots

As-was history and point-in-time analysis, so every number ties back to the moment it was true. An agent's decision can be reviewed against what was known at the time, not what is known now.

Conformed Dimensions

Shared products, channels, geography, legal entity and calendar across the whole model, with one version of every dimension. Two agents in the same workflow cannot reach two different answers.

GL-Integrated

Every business transaction traces cleanly through to its accounting impact, so an agent acting at the front line and the finance close are working from the same truth.

Enterprise Impact

A faster, safer path to a foundation agents can act on

Faster to build

Reusable patterns and DDL starters cut platform design and build time significantly, so teams start delivering sooner.

Lower risk at audit

Regulatory-relevant fields, lineage and audit trails sit in the model from day one, reducing rework during audits and exams with governance already in place.

Agents in production sooner

Semantic and KPI starters mean agents have something to reason over from the first sprint, so value arrives in weeks rather than after the modelling programme finishes.

Contact our experts

Ready to give your AI a trusted understanding of your enterprise?

See how BigTapp's Reference Data Model creates the governed knowledge foundation for AI assistants, agents and autonomous workflows.
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